January Jones is airing out her frustrations with an airline after her flight was delayed more than 16 hours.
On Sunday, March 23, the Mad Men alum, 47, shared a screenshot on her Instagram Stories of flight-delay details that showed a 16-hour-and-25-minute delay for her trip.
Alongside the image, Jones tagged United Airlines and asked the company to “do better.”
“A couple $15 food vouchers isn’t gonna cut it,” she added over the image. “Our 7:30p [flight] last night still hasn’t left.”
Jones then shared a follow-up image of what appeared to be herself resting on the floor of an airport with her head on a bag.
“Is there still a secretary of transportation? Can’t remember what’s left,” she wrote with the photo, referring to the government changes that have occurred since Donald Trump took over as president earlier this year.
Sean Duffy, a former reality TV star and a former U.S. representative for Wisconsin, was confirmed as Trump’s transportation secretary in January.
When contacted for comment by PEOPLE, a United Airlines spokesperson said Jones’ flight was operated by regional airline SkyWest.
A representative for SkyWest told PEOPLE in a statement that the flight was operating as United Express and “was delayed overnight due to a mechanical issue.”
“A new aircraft has been assigned and we are working to get customers to their destination as quickly as possible,” the spokesperson continued. “Passengers were provided with meal vouchers and compensation. We apologize for the inconvenience.”
SkyWest states on its website that it will “do our best to keep you informed about the status of your flight when there is an operational irregularity,” also providing meal and overnight accommodations when flights are canceled “due to factors within our control.”
Other airlines including JetBlue, Southwest, Spirit and Delta are among those committed to providing “meal cash/vouchers” if customers wait three hours or more for a new flight, per the Department of Transportation.
